Voice postpaid line discount applied
With $15 monthly bill credit. Limited-time offer; subject to change. Qualifying credit, postpaid voice line, and Internet line required. Credits may take up to 2 bill cycles; credits will stop if you cancel any lines or change plans. Limit 2/account. May not be combined with some offers or discounts (e.g., Price Lock); see FAQs at T-Mobile.com/plans.
AUTO PAY
When you enroll in AutoPay using your debit card or bank account.
T-Mobile Staff Review
$35 Lowest price
2000 Mbps Highest Speed
All-IN Home Internet Popular Package
4.25 Customer Rating
4.4 Staff Rating
T-Mobile 5G home internet has a unique 15-day “test drive”.
T-Mobile 5G Home Internet is a fixed wireless internet service available to approximately 70 million U.S. households across all 50 states [1]. Launched in April 2021, it has grown to over 7.3 million subscribers as of mid-2025 — making T-Mobile one of only 11 fixed internet services covering at least 5% of the U.S. population, according to the company's Q2 2025 earnings report [2, 3].
In November 2025, T-Mobile overhauled its home internet lineup, replacing its single plan with three distinct tiers (Rely, Amplified, and All-In) and introducing a new Wi-Fi 7 gateway for premium subscribers [4, 5]. T-Mobile's key differentiation remains its 5-year price guarantee (on All-In and Rely plans), simple self-installation, no annual contracts, and no data caps [6]. Its primary limitations are variable speeds dependent on local 5G coverage and network congestion, asymmetric upload speeds that are significantly slower than fiber, and reduced speeds for customers who exceed 1.2 TB/month during peak periods.
T-Mobile 5G Home Internet is available to approximately 70 million households across all 50 states, according to T-Mobile's own service coverage page. However, availability is determined address-by-address. Service requires both T-Mobile 5G coverage at your location and available network capacity. T-Mobile maintains a waitlist in areas where demand exceeds current capacity.
Coverage is strongest near major and mid-sized cities in the Midwest, Southeast, and Northeast. Urban areas generally have the most consistent service due to denser tower infrastructure. Rural coverage has expanded significantly, with T-Mobile reporting adding over 10 million new rural households in 2025, though the experience in low-tower-density areas can vary [7].
Notable cities with T-Mobile 5G Home Internet coverage include New York, Miami, Denver, Dallas, Chicago, Los Angeles, Phoenix, and Atlanta, among hundreds of others. The most reliable way to confirm availability is to enter your zip code in our zip code look-up tool or contact us at 1-833-933-2468, as coverage can differ from house to house within the same neighborhood.
Note: T-Mobile also offers T-Fiber (fiber-optic internet) in select markets. See our separate T-Fiber review for that service.
Pros
Fast speeds with 5G technology No data caps or contracts 5-year price guarantee Easy self-installation No equipment fees
Cons
Not available in all areas Speeds can vary by location and tower congestion Deprioritization above 1.2 TB/month during congestion Asymmetric speeds
Cities with T-Mobile availability
Call today & find the best T-Mobile internet deals
1-833-926-2709Pricing
T-Mobile restructured its 5G Home Internet plans in November 2025, expanding from one plan to three tiers. All plans require AutoPay for the listed prices. Taxes and fees are included for most accounts, though some users on T-Mobile wireless lines may see additional regulatory fees up to $2.10/month. All plans include unlimited data, a 5-Year Price Guarantee, a high-performance premium 5G gateway, and exclusive perks with T-Mobile Tuesdays. Offers and availability may vary by location and are subject to change.
Cost-Per-Mbps Value Analysis
As of February 2026, the entry-level plan offers speeds of approximately 200 Mbps at $50/month, which translates to roughly 25 cents per Mbps, which is competitive for fixed wireless service. For context, cable internet providers like Xfinity and Spectrum frequently advertise entry-level plans around $30–$50/month for 200–300 Mbps, but these rates usually increase by $20–$40/month after a 12–24 month promotional period. T-Mobile's 5-year price guarantee eliminates that risk for eligible customers.Fees and Equipment
There is a one-time $35 device connection fee. The 5G gateway (which combines modem and router functions) is included in your monthly rate with no rental fee. If you cancel service and fail to return the gateway, T-Mobile may charge up to $370 [13]. AutoPay using a bank account or debit card is required for advertised pricing; credit card AutoPay incurs an additional $5/month per line [14]. T-Mobile does not charge installation, early termination, or data overage fees. The gateway is intended for use only at the address registered at activation.| Plan | Service Type | Download Speed | Monthly Price | ||||||||||||
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Reliability and Performance
T-Mobile 5G Home Internet delivers fixed wireless speeds via T-Mobile's 5G cellular network, the same infrastructure that powers its mobile subscribers. According to Ookla Speedtest Intelligence data for the second half of 2025, T-Mobile is rated the fastest 5G home internet service in the United States [8]. Upload speeds are significantly slower than download speeds, a key distinction from fiber internet, which provides symmetrical speeds. This asymmetry is acceptable for most household streaming, gaming, and browsing, but can become a bottleneck for frequent large-file uploads, video production work, or households with multiple simultaneous live-streaming users. Latency averages 40.68 milliseconds for T-Mobile 5G Home Internet, compared to approximately 34.4 ms for Verizon 5G Home Internet and typically 10–20 ms for fiber [9]. The 40 ms figure falls within acceptable ranges for most online gaming (under 50 ms is generally recommended), though competitive gamers may notice the difference during peak hours. Performance can degrade during peak evening hours (typically 6–10 PM) due to network congestion, as home internet subscribers share capacity with T-Mobile mobile customers. Customers on the Rely plan using more than 1.2 TB/month may experience additional deprioritization during congestion periods, per T-Mobile's network management policy. Physical factors that affect 5G Home Internet performance include distance from the nearest cell tower, building materials (brick, metal, and thick insulation reduce signal penetration), terrain, and local tower utilization. T-Mobile recommends placing the gateway near a window or exterior wall for best results.
Call today & find the best T-Mobile internet deals
1-833-926-2709Equipment, Installation and Bonus Features
T-Mobile includes a 5G gateway device (which combines modem and router functionality) in the monthly fee on all plans. Equipment varies by tier:
- Rely: Standard 5G Gateway
- Amplified: Premium 5G Gateway
- All-In: Wi-Fi 7 Gateway + Wi-Fi Mesh Access Point (for customers activating after November 13, 2025)
Call today & find the best T-Mobile internet deals
1-833-926-2709Customer Experience & Support
T-Mobile 5G Home Internet earns the top satisfaction score among non-fiber internet providers in the 2025 American Customer Satisfaction Index (ACSI), scoring 78 out of 100; an improvement from its 76 score in 2024 [10]. In the J.D. Power 2024-2025 U.S. Residential Internet Service Provider Satisfaction Studies, T-Mobile received the highest score nationally among wireless internet providers for a second consecutive year, with a score of 663/1000. The segment average is 647 [11]. In CableTV.com's 2026 Internet Customer Satisfaction Survey, 84% of T-Mobile 5G Home Internet respondents reported high overall satisfaction, 89% found working with T-Mobile extremely easy, and 85% were satisfied with speeds. T-Mobile placed in the top five nationally in the survey, ahead of competitors Xfinity and Verizon 5G Home Internet [12]. Customer reviews on CompareInternet.com reflect a more mixed picture, with a 2.5/5 customer rating. Negative reviews frequently cite peak-hour slowdowns, inconsistent gaming performance, and variable service quality by location. Positive reviews highlight easy setup, affordable pricing, and responsive customer service. The divergence likely reflects the nature of fixed wireless, where individual experience is highly dependent on proximity to towers and local network conditions.
FAQ's
No. All plans include unlimited data. However, customers on the Rely plan using over 1.2 TB/month may experience reduced speeds during periods of network congestion, per T-Mobile's data prioritization policy.
Yes. Compatible third-party routers work with T-Mobile 5G Home Internet, though T-Mobile does not provide technical support for personal equipment. The included gateway handles both modem and router functions at no extra cost.
T-Mobile offers a 15-day money-back guarantee for new home internet subscribers. If you are not satisfied, you can return the gateway for a full refund within 15 days of activation.
No. The price guarantee covers the base data charge for eligible plans. It does not include taxes, fees, equipment upgrades, future wireless generation charges, or third-party services. The guarantee starts at activation and does not restart if you change plans.
Sources
[1] T-mobile.com. "Home Internet" [2] Lightreading.com. "T-Mobile Readies for the next stage after a record breaking Q2" [3] Fierce-network.com. "ISP Biggest Fixed Broadband Footprint US Is T-Mobile" [4] Cordcuttersnews.com. "T-Mobile Unveils Enhanced 5G Home Internet Plans with Wi-Fi 7 Technology and Added Benefits at No Extra Cost" [5] Consumeraffairs.com. "T-Mobile Revamps 5G Home Internet With New Tiers Faster Wi-Fi and Streaming Perks" [6] T-Mobile.com. "Home Internet" [7] CableTVInfo.com. "T-Mobile Home Internet Coverage Map" [8] Ookla.com. "US FWA Report December 2025" [9] Cabletv.com. "5G Home Internet" [10] Theacsi.org. "Telecommunications Internet Service Providers" [11] JDpower.com. "2025 Residential ISP" [12] Cabletv.com. "5G Home Internet Review" [13] T-mobile.com. "15 Day Test Drive". [14] Tmo.report. "T-Mobile Ends Credit Card Autopay Loophole."
Accolades
- #1 Residential Wireless Internet Service Provider Customer Satisfaction - J.D. Power 2024
- Fastest Growing Broadband Provider in America - Fierce Network
- #1 Customer Care Among Mobile Network Operators - J.D. Power 2024, 7th consecutive year
- Most Awarded 5G Network in America - Multiple industry awards 2019-2025
- 5th Largest Internet Service Provider in the U.S. - Fierce Network
- Fastest Mobile Operator in the Nation - Ookla Speedtest Q4 2023
- Largest 5G Network in the United States - Statista
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Top reviews
Justine Gainey
from Pitcairn, PA on February 2026
I feel as though I don't have unlimited T-Mobile internet as the rest of my neighbors did because of whenever I fell behind due to a systemic situation but I paid my bill off of T-Mobile and whenever I went to go get their internet service again they told me I couldn't get unlimited
Chad Legner
from Waunakee, WI on January 2026
Us cellular internet is shit ,when it works it’s ok but two weeks into a month cycle I run out of data and you can buy chunks of data at 10 dollars per 100 I use the internet primarily to watch movies and television and it is very inconvenient
Roxanna C
from Oakland City, IN on December 2025
Not good for streaming
George Jorgenson
from Clackamas, OR on December 2025
It's keeping me to check on the internet connection
JESSICA BOYER
from Keokuk, IA on December 2025
It's slow Internet
Bob M
from Cincinnati, OH on December 2025
Price has gone up twice this year. I am actively looking for a better deal bundling internet and mobile phone.
Gregory Spurling
from Newkirk, OK on December 2025
T-Mobile was good now it don't work. The last 2 months we haven't been able to watch evening shows at all
Jose Crespin
from Compton, CA on November 2025
Gracias
velma james
from Union City, GA on November 2025
I want service that will allow me to play games on Facebook without lagging
Christian Gobert
from Hastings, FL on October 2025
Evil
Lynn Dunkin
from Keizer, OR on October 2025
they are slow with response on the internet. their customer service needs improving. when you call the phone line it is so confusing, i get lost and nothing done. just to start over. overall, it will due until something better comes along. better service, better self help customer service website ,and more reliable connections. the price is affordable .
Chris S
from Anderson, SC on October 2025
Internet and WiFi pricing are good but connection is horrible. Good prices don’t make up for poor performance
Roger W
from Marion, KS on September 2025
The mobility is attractive but the service is poor. We started the service in Missouri and brought it to Kansas, service has been poor in both locations.
David Muhs
from Chaska, MN on September 2025
We had home internet and it worked perfectly with speeds in the 20's and ability to make wifi calls. They put a new tower north that was a lot closer and we no longer could make wifi calls. We had no problem watching Youtube or Netflix videos and rarely could use the internet at all. We tried T-Mobile business internet. The first 2 gateways were Inseegos. T-Mobile tech staff couldn't get them to work and sent us a Cradle Point gateway. It worked perfectly for one year and we got a replacement and followed instructions using the same sim card and couldn't get it to work and had to use the sim card in the replacement. It worked for a month and had a bad sim card. We have ] gotten 3 replacements. We would lose internet for short periods, less than a minute, 1, 2, 5,10,and sometimes longer. It would come back without doing anything, We previously had a billing problem. We were billed for a gateway that we never received and T-mobile shut off the internet for non payment. They never did anything when I asked if it was sent but turned the internet while they waited to see if it showed up at their warehouse. This happed 18 times in a 4 month period. Number must not have followed instructions on their screen and it took her 5 minutes to verify T-Moble never sent us the gateway. Shutting off the Cradle Point for non payment caused a problem in the software causing problems in the Cradle Point. There are specialists in Atlanta that could fix this problem. T-Mobile's warehouse made a mistake logging in a return unit because I sent it in a box with a different imie number than was on the Cradle Point in the box. I have to deal with T-Mobiles off shore I don't know or care about customer care and I refer to them as the I don't care department and the staff I talk to is like talking to a rock. They have shut the internet off 20 times for non payment of an incorrect bill. I had the person in charge of Atlanta's tech support, Mr. Steven look into the billing problem and he confirmed it was the warehouse that made an error and that I shouldn't be charged for a non return unit. I have tried to explain to the rocks in the Philippines over 25 times about the error and nothing has changed, they still say I owe for a Cradle Point because the warehouse hasn't notified them it was returned. When they call they the warehouse they are told it was returned. That should be the end of it if they could actually think. Because the software in the Cradle Point the correct lights are not on the Cradle Point and most of the day for the last 2 weeks we have no internet and no wifi calling. We have missed calls and I missed a video visit with my counselor. I insurance does not pay for missed appointments without a 24 hour cancelation. I have missed 4 other video appointments with her. I filed a complaint with the FCC. T mobile called once the next day and told the FCC they tried contacting me and I didn't answer. How can I answer without wifi calling. We have to go outside and sometimes we don't get a signal and the phone shows SOS. I hope someone can help. I have spent over 250 documented calls trying to resolve our problem. It has caused us to stop building a large portable diesel powered pump because we couldn't order parts. Our shop rate it $85 an hour and I do consulting on pump applications for $85 an hour. T-mobile doesn't care about the customers time they waste because of their inability to provide a working product and competent technical help to solve the problem.
Priscilla Boone
from York, SC on September 2025
my internet interruptions
Tony Gallegos
from Houston, TX on September 2025
Always disconnects.
Jay Bonnes
from Angola, IN on September 2025
Really bad and unreliable service!!!
That pretty much says it all!!!!!
Sherri T
on August 2025
Every night, the Internet bogs down and just sit and spin
Karen W
from Fort Lewis, WA on July 2025
T-Mobile has kept up with our families active duty service life for years, looking forward to many more. Phone swaps are easy, customer service online and in store is efficient and friendly.
Trina Meto
from Mount Vernon, OH on June 2025
They suvk
Sarah Roberts
from Glenville, WV on June 2025
Good service an price
Marcella M
from Gadsden, AL on May 2025
It just sucks. I have to restart my internet 2 to 3 times a day.
Jennifer S
from Lugoff, SC on May 2025
Too much money !
Audra R.
from Alamogordo, NM on May 2025
Too expensive for me and from what I was told that was the only option they had that came with a $300 virtual gift card promotion. 2 months later I found out that I was denied the rebate because of an ineligible rate! A sales rep is the one who set up my internet acct and I did not change a thing but still lost. I just need a great internet provider so I can continue to work from home.
on May 2025
Vamos a ver qué me pueden ofrecer
Andrew Webb
from Sparks, GA on April 2025
Jappy
Frank Banda
from Santa Ana, CA on April 2025
Looking for provider
KAREN GRAVES
from Midland, TX on April 2025
Ridiculous
Margaret D
from Jourdanton, TX on April 2025
Currently using mobile network for tablet and phone. Service is great for the most part. if I have issues that cannot be resolved online, then by phone, and finally if still unresolved. There's usually a local office. So happy with customer service too. Unfortunately home Internet is not available in my area.
Julie E
from Deland, FL on April 2025
Looking for better
Christopher Phelan
from Mount Carmel, PA on April 2025
I have nothing to really say about T-Mobile because of the fact that they have a problem with latency when it comes to gaming on multiple systems and the router is supposed to be able to connect up to 64 devices at a time but it's bad with just 4 devices hooked up
Alexys Jackson
from Marbury, AL on March 2025
T mobile is great it’s just not good for gaming systems out here in Marbury,AL for me
Kathleen Taylor
from Chicago, IL on March 2025
The internet is always dropping and it is over priced!
Gary Hoover
from Morrisdale, PA on March 2025
Tmobile is in business with starlink and elon musk. A known nazi.
SAMANTHA SWEAT
from Morganton, NC on March 2025
They are to expensive and they keep on rasing my bill
Denise
from Utica, NY on March 2025
The service comes on and off.
Patrice Motyka
from Indian Creek, IL on March 2025
I don't have any plans to change my mind
Virgil L
from Denver, PA on February 2025
Easy setup,great speeds
Tracy J
from Jackson, MS on February 2025
Too high and false advertising
David Brush
from Bradford, OH on February 2025
First they screwed me on our phone service forcing me to go elsewhere and screwed me on the home 5g internet can't play switch online which despite huge numbers of other people having the same problems they blame nintendo yet the switch connects just fine to other internet services what a JOKE OF A COMPANY
Patrick M
from Ridley Park, PA on February 2025
A lot of buffering during streaming. A hell of a lot of long buffering during Eagles games. I can get my email on my phone But not on my computer. Whether or not that is due to the router I don't know. I can get my alternate email up.
on January 2025
Pricing keeps going up. Started out at $50/mo ... Now they say we owe $160 and we've only had service for a month! Ridiculous!
Maryann E
from Temecula, CA on January 2025
Internet never higher than two bars and drops out completely 2-3 times PER HOUR. Cell coverage drops out during EVERY CALL. T-mobile service person said “nearby schools soak up all bandwidth.” The worst service possible! Am shopping now.
LaJeanna F
from Braggs, OK on January 2025
The6 r too expensive
Chris Price
from Knoxville, AR on January 2025
Easy installation but poor service
Sharlotte Zingerman
from Hobbs, NM on December 2024
I am so frustrated! We cannot stream television from 6:00-10:00 pm. No service at all! This is the WORST service I’ve ever had. I just want to be able to watch tv & use my computer at the same time!
Kamari Larson
from Lawrenceville, GA on May 2020
At first it works super smoothly and then it just slowly stops when
Iliana Hancock
from Sudbury, MA on May 2020
I like my internet provider
Adolfo Jenkins
from Boise, ID on May 2020
fun
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