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About the author
Caroline Lefelhoc
Caroline Lefelhoc is a seasoned writer, copywriter, and editor with over five years of experience creating engaging, informative content. She holds a bachelor’s degree in Integrated Marketing Communications from the University of Akron. Notably, she has served as the copywriting director and lead copy editor for the luxury media conglomerate Haute Media Group. In addition to her leadership roles, Caroline is a freelance writer for businesses of all sizes across various industries, including many internet-based companies.
Her expertise extends to the technology sector, where she has crafted content for tech startups and SaaS businesses. For CompareInternet.com, she provides helpful insight for consumers on internet technology, trends in remote work and learning, digital opportunity, software and Wi-Fi.
Outside work, she enjoys testing new Pinterest recipes and spending time with her family—her husband, their one-year-old daughter, an enthusiastic golden retriever named Beckham, and two cats, Gryffindor and Toast.
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AT&T Wins Compare Internet’s Best Customer Experience Award 2026
AT&T has been named the winner of the Best Customer Experience Award in the inaugural Compare Internet Awards: The Best Internet Providers of 2026.
AT&T’s Lowest Price: $32*
AT&T’s Fastest Speed: 5 Gig
Category: Fiber
Why AT&T Won
AT&T ranked #1 in customer satisfaction for residential wired internet service in the North Central and West regions by J.D. Power for the third year in a row. AT&T’s fiber customers report fast, reliable speeds with symmetrical upload and download. Their plans range from $32* per month to $145 per month with speeds ranging from 100 Mbps to 5000 Mbps.
Additionally, J.D. Power ranked AT&T #1 for business internet customer satisfaction in both medium and large enterprise categories (eight years running for large enterprise).
Expanding to Serve More Customers
What sets AT&T apart? The company is expanding its reliable, high-quality internet service. AT&T is acquiring Lumen’s fiber network to add more than 1 million fiber customers in major metros such as Denver, Minneapolis, and Las Vegas. AT&T is investing $20 billion in its network from 2025 to 2027.
The company’s customer service excellence extends beyond fiber. AT&T Internet Air (its fixed wireless home internet service) delivers reliable connectivity over AT&T’s wireless network to areas where fiber isn’t available. AT&T is strategically deploying Internet Air in locations with sufficient wireless coverage and capacity to ensure a great in-home experience while maintaining top-notch service for all customers.
Through it all, AT&T keeps a top-tier customer experience at the center. AT&T provides 24/7 technical support and seven-day-a-week billing assistance, offering real help when you need it, not just automated menus and long hold times. This commitment to both service quality and customer satisfaction earned AT&T the Best Customer Experience award.
Award: Best Customer Experience
Why: #1 in J.D. Power satisfaction rankings for both business and residential customers. Expanding fiber network with a $20 billion investment.
*Disclaimers: Available with eligible wireless service, AutoPay, and paperless billing.
All pricing information is accurate as of February 2026 and is subject to change.
Interested in seeing if AT&T is available in your area? Enter your zip code below to find internet providers near you.
Lower your internet bill
61% of people overpay for their internet.
Are you one of them?
Unlock exclusive offers in your area!
Call now
[tel]Enter zip code
Sources
[1] About.att.com. “JD Power Internet Service Award"
[2] About.att.com. “JD Power Customer Satisfaction"
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About the author
Caroline Lefelhoc
Caroline Lefelhoc is a seasoned writer, copywriter, and editor with over five years of experience creating engaging, informative content. She holds a bachelor’s degree in Integrated Marketing Communications from the University of Akron. Notably, she has served as the copywriting director and lead copy editor for the luxury media conglomerate Haute Media Group. In addition to her leadership roles, Caroline is a freelance writer for businesses of all sizes across various industries, including many internet-based companies.
Her expertise extends to the technology sector, where she has crafted content for tech startups and SaaS businesses. For CompareInternet.com, she provides helpful insight for consumers on internet technology, trends in remote work and learning, digital opportunity, software and Wi-Fi.
Outside work, she enjoys testing new Pinterest recipes and spending time with her family—her husband, their one-year-old daughter, an enthusiastic golden retriever named Beckham, and two cats, Gryffindor and Toast.
How are You Using the Internet?
(Please select all that apply)
How many users?
Streaming
Working from Home
Smart home Devices
Online Gaming
Web Browsing
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