Brightspeed vs. Optimum Internet Providers Compared

Prepaid Mastercard Offer


Limited time offer; subject to change. While supplies last. New Brightspeed customers only who maintain qualifying service (in good standing) for at least 90 days after install. Requires purchase of qualifying Brightspeed Fiber internet service in select areas. Household limits may apply. Must provide valid email at the time of order. Redemption codes & instructions will be sent by separate emails 90 days after installation. Redemption codes will expire 60 days from notification. No reissuance of codes permitted. Virtual cards are issued by Pathward®, N.A., Member FDIC, pursuant to license by Mastercard International Incorporated. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. No cash access or recurring payments. Can be used where Debit Mastercard is accepted online, for phone/mail orders, or in stores that accept mobile wallet. Virtual cards will be valid for up to 6 months after issuance; unused funds will forfeit after the valid thru date. Terms and conditions apply.

Services are subject to all applicable service terms and conditions, subject to change. Services not available in all areas. Restrictions apply. ©2026 Brightspeed Purchasing, LLC.

Prepaid Mastercard Offer


Limited time offer; subject to change. While supplies last. New Brightspeed customers only who maintain qualifying service (in good standing) for at least 90 days after install. Requires purchase of qualifying Brightspeed Fiber internet service in select areas. Household limits may apply. Must provide valid email at the time of order. Redemption codes & instructions will be sent by separate emails 90 days after installation. Redemption codes will expire 60 days from notification. No reissuance of codes permitted. Virtual cards are issued by Pathward®, N.A., Member FDIC, pursuant to license by Mastercard International Incorporated. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. No cash access or recurring payments. Can be used where Debit Mastercard is accepted online, for phone/mail orders, or in stores that accept mobile wallet. Virtual cards will be valid for up to 6 months after issuance; unused funds will forfeit after the valid thru date. Terms and conditions apply.

Services are subject to all applicable service terms and conditions, subject to change. Services not available in all areas. Restrictions apply. ©2026 Brightspeed Purchasing, LLC.

Prepaid Mastercard Offer


Limited time offer; subject to change. While supplies last. New Brightspeed customers only who maintain qualifying service (in good standing) for at least 90 days after install. Requires purchase of qualifying Brightspeed Fiber internet service in select areas. Household limits may apply. Must provide valid email at the time of order. Redemption codes & instructions will be sent by separate emails 90 days after installation. Redemption codes will expire 60 days from notification. No reissuance of codes permitted. Virtual cards are issued by Pathward®, N.A., Member FDIC, pursuant to license by Mastercard International Incorporated. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. No cash access or recurring payments. Can be used where Debit Mastercard is accepted online, for phone/mail orders, or in stores that accept mobile wallet. Virtual cards will be valid for up to 6 months after issuance; unused funds will forfeit after the valid thru date. Terms and conditions apply.

Services are subject to all applicable service terms and conditions, subject to change. Services not available in all areas. Restrictions apply. ©2026 Brightspeed Purchasing, LLC.

Prepaid Mastercard Offer


Limited time offer; subject to change. While supplies last. New Brightspeed customers only who maintain qualifying service (in good standing) for at least 90 days after install. Requires purchase of qualifying Brightspeed Fiber internet service in select areas. Household limits may apply. Must provide valid email at the time of order. Redemption codes & instructions will be sent by separate emails 90 days after installation. Redemption codes will expire 60 days from notification. No reissuance of codes permitted. Virtual cards are issued by Pathward®, N.A., Member FDIC, pursuant to license by Mastercard International Incorporated. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. No cash access or recurring payments. Can be used where Debit Mastercard is accepted online, for phone/mail orders, or in stores that accept mobile wallet. Virtual cards will be valid for up to 6 months after issuance; unused funds will forfeit after the valid thru date. Terms and conditions apply.

Services are subject to all applicable service terms and conditions, subject to change. Services not available in all areas. Restrictions apply. ©2026 Brightspeed Purchasing, LLC.

Disclaimer:

8 GIG FIBER INTERNET

8 Gig Internet service auto-renews monthly at $90/mo. + taxes & fees for 60 months, after which price will go up no more than $15/mo. per year until standard rates reached.

8 GIG FIBER INTERNET: Up to 8 Gbps download/up to 8 Gbps upload, not available in all areas. Advertised speed for wired connection. Actual speeds may vary & are not guaranteed, see optimum.com/speedfactors for more info.

Standard rates subject to change. Subscription auto-renews each month until canceled. Cancel any time at 877-694-9474 or by logging into account at optimum.net. Cancellation effective at end of then-current billing period except in CT & NJ. Price reflects $10/mo off w/ Auto Pay + Paperless Billing via checking, must maintain both. No discount w/ debit card or credit cards. Offer for new residential customers. Former Optimum seasonal customers or customers previously not in good standing not eligible for promo. Acct with unpaid bill after due date is not in good standing. Offer is not transferable, may not be combined w/other offers, is limited to advertised level of srvc, and is not available in all areas. Other terms, restrictions & conditions apply.

INTERNET EQUIP, TAXES & FEES: For online orders, standard rates for professional installation may apply where free Self-Setup is available. Gateway fee auto-renews monthly at $0/mo. + taxes & fees for 12 months, after which price will go up no more than $5/mo. per year until standard rates reached. Limit 1 per household. Min system req’s & equip configs apply.

Whole Home Wifi (optional) auto-renews monthly at $5/mo. + taxes & fees. Standard rates subject to change. Subscription auto-renews each month until canceled. Cancel any time at 877-694-9474. Cancellation effective at end of then-current billing period except in CT & NJ. Whole Home WiFi is available for purchase to enhance wireless connectivity throughout a subscriber’s residence. Coverage varies based on normal use and building conditions. Actual range and performance can vary. For other services and supplies (add’l equip., install, paper bill, device protection, misc. services, etc.) taxes may apply.

$50 Visa® Prepaid Card available with 1 Gig Internet & above.

VISA® PREPAID CARD: Offer not available to individuals who participated in a Prepaid/Gift Card or Snappy Gift promo within the past 12 mos. Customer must maintain promo eligibility & acct. in good standing (no past-due or returned pmt.) for first 90 days after acct. activation to receive Virtual Acct./Card. Card delivered virtually after 90-day period unless customer elects physical card (mailed 4–6 wks after). Limit 1 per cust. Cannot be used to pay Optimum monthly bill. Virtual Account/Card is issued by Pathward®, N.A., Member FDIC, pursuant to a license from Visa U.S.A. Inc. Virtual Account can be used online, via phone, or in store with a digital wallet everywhere Visa debit cards are accepted in the U.S. and District of Columbia. Cards can be used everywhere Visa debit cards are accepted in the U.S. and District of Columbia. NO CASH OR ATM ACCESS. See Virtual Accountholder Agreement for details. Card/Virtual card valid for up to 12 mos; unused funds will forfeit after the valid thru date. Terms & conditions apply.

CONTRACT BUYOUT: Must provide copy of bill from competing provider, in same name and at same address, showing early termination fee (ETF) amount and that you were an active customer with the competitor at time of sale without a past due balance. Bill may be submitted by email to CompetitorProof@alticeusa.com. Once all documents are received, you will receive a bill credit covering ETF amount up to max of $100 within 6-8 weeks provided account is maintained in good standing.

60-DAY MONEY-BACK GUARANTEE: 60-day money-back guarantee is only for the Internet service monthly fee, Mobile monthly service and Mobile activation fees. Optimum must be contacted within first 60 days of service to receive full refund. Customers without remaining account balance will receive refund to original payment method. Customers with remaining account balances will receive a bill credit. Mobile devices purchases and financing not refundable. 21-day Mobile device return policy applies (subject to $50 restocking fee).

60-DAY INSTALL / ACTIVATION REIMBURSEMENT: Optimum must be contacted within first 60 days of service to receive reimbursement of Internet competitor installation fee (up to $100) and/or Mobile competitor activation charges (up to $25). Customer must provide 1st bill reflecting installation/activation charges with competitor within 60 days of disconnection. Internet customers will be notified via email regarding how to submit new provider bill(s) for reimbursement. Mobile customers, visit Optimum.com FAQ page for details on how to submit new provider bill for reimbursement. Eligible customers will receive a virtual Prepaid Mastercard® with reimbursement amount within approx. 2 weeks of validation. OPTIMUM PREPAID MASTERCARD: Limit 1 per customer, per service. Virtual card is issued by Pathward®, N.A., Member FDIC, pursuant to license by Mastercard International Incorporated. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. No cash access or recurring payments. Virtual card can be used where Debit Mastercard is accepted online, for phone/mail orders or in stores that accept mobile wallet. Virtual card valid for up to 6 months; unused funds will forfeit after the valid thru date. Terms and conditions apply.

Pricing, offers, and terms subject to change and discontinuance w/o notice. All trademarks and service marks are the property of their respective owner. ©2026 CSC Holdings, LLC.

Disclaimer:

2 GIG FIBER INTERNET

2 Gig Internet service auto-renews at monthly at $60/mo. + taxes & fees for 60 months, after which price will go up no more than $15/mo. per year until standard rates reached.

2 GIG FIBER INTERNET: Up to 2 Gbps download/up to 2 Gbps upload, not available in all areas. Advertised speed for wired connection. Actual speeds may vary & are not guaranteed, see optimum.com/speedfactors for more info.

Standard rates subject to change. Subscription auto-renews each month until canceled. Cancel any time at 877-694-9474 or by logging into account at optimum.net. Cancellation effective at end of then-current billing period except in CT & NJ. Price reflects $10/mo off w/ Auto Pay + Paperless Billing via checking, must maintain both. No discount w/ debit card or credit cards. Offer for new residential customers. Former Optimum seasonal customers or customers previously not in good standing not eligible for promo. Acct with unpaid bill after due date is not in good standing. Offer is not transferable, may not be combined w/other offers, is limited to advertised level of srvc, and is not available in all areas. Other terms, restrictions & conditions apply.

INTERNET EQUIP, TAXES & FEES: For online orders, standard rates for professional installation may apply where free Self-Setup is available. Gateway fee auto-renews monthly at $0/mo. + taxes & fees for 12 months, after which price will go up no more than $5/mo. per year until standard rates reached. Limit 1 per household. Min system req’s & equip configs apply.

Whole Home Wifi (optional) auto-renews monthly at $5/mo. + taxes & fees. Standard rates subject to change. Subscription auto-renews each month until canceled. Cancel any time at 877-694-9474. Cancellation effective at end of then-current billing period except in CT & NJ. Whole Home WiFi is available for purchase to enhance wireless connectivity throughout a subscriber’s residence. Coverage varies based on normal use and building conditions. Actual range and performance can vary. For other services and supplies (add’l equip., install, paper bill, device protection, misc. services, etc.) taxes may apply.

$50 Visa® Prepaid Card available with 1 Gig Internet & above.

VISA® PREPAID CARD: Offer not available to individuals who participated in a Prepaid/Gift Card or Snappy Gift promo within the past 12 mos. Customer must maintain promo eligibility & acct. in good standing (no past-due or returned pmt.) for first 90 days after acct. activation to receive Virtual Acct./Card. Card delivered virtually after 90-day period unless customer elects physical card (mailed 4–6 wks after). Limit 1 per cust. Cannot be used to pay Optimum monthly bill. Virtual Account/Card is issued by Pathward®, N.A., Member FDIC, pursuant to a license from Visa U.S.A. Inc. Virtual Account can be used online, via phone, or in store with a digital wallet everywhere Visa debit cards are accepted in the U.S. and District of Columbia. Cards can be used everywhere Visa debit cards are accepted in the U.S. and District of Columbia. NO CASH OR ATM ACCESS. See Virtual Accountholder Agreement for details. Card/Virtual card valid for up to 12 mos; unused funds will forfeit after the valid thru date. Terms & conditions apply.

CONTRACT BUYOUT: Must provide copy of bill from competing provider, in same name and at same address, showing early termination fee (ETF) amount and that you were an active customer with the competitor at time of sale without a past due balance. Bill may be submitted by email to CompetitorProof@alticeusa.com. Once all documents are received, you will receive a bill credit covering ETF amount up to max of $100 within 6-8 weeks provided account is maintained in good standing.

60-DAY MONEY-BACK GUARANTEE: 60-day money-back guarantee is only for the Internet service monthly fee, Mobile monthly service and Mobile activation fees. Optimum must be contacted within first 60 days of service to receive full refund. Customers without remaining account balance will receive refund to original payment method. Customers with remaining account balances will receive a bill credit. Mobile devices purchases and financing not refundable. 21-day Mobile device return policy applies (subject to $50 restocking fee).

60-DAY INSTALL / ACTIVATION REIMBURSEMENT: Optimum must be contacted within first 60 days of service to receive reimbursement of Internet competitor installation fee (up to $100) and/or Mobile competitor activation charges (up to $25). Customer must provide 1st bill reflecting installation/activation charges with competitor within 60 days of disconnection. Internet customers will be notified via email regarding how to submit new provider bill(s) for reimbursement. Mobile customers, visit Optimum.com FAQ page for details on how to submit new provider bill for reimbursement. Eligible customers will receive a virtual Prepaid Mastercard® with reimbursement amount within approx. 2 weeks of validation. OPTIMUM PREPAID MASTERCARD: Limit 1 per customer, per service. Virtual card is issued by Pathward®, N.A., Member FDIC, pursuant to license by Mastercard International Incorporated. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. No cash access or recurring payments. Virtual card can be used where Debit Mastercard is accepted online, for phone/mail orders or in stores that accept mobile wallet. Virtual card valid for up to 6 months; unused funds will forfeit after the valid thru date. Terms and conditions apply.

Pricing, offers, and terms subject to change and discontinuance w/o notice. All trademarks and service marks are the property of their respective owner. ©2026 CSC Holdings, LLC.

Disclaimer:

1 GIG FIBER INTERNET

1 Gig Internet service auto-renews monthly at $50/mo. + taxes & fees for 60 months, after which price will go up no more than $15/mo. per year until standard rates reached.

1 GIG FIBER INTERNET: Up to 940 Mbps download/up to 940 Mbps upload, not available in all areas. Advertised speed for wired connection. Actual speeds may vary & are not guaranteed, see optimum.com/speedfactors for more info.

Standard rates subject to change. Subscription auto-renews each month until canceled. Cancel any time at 877-694-9474 or by logging into account at optimum.net. Cancellation effective at end of then-current billing period except in CT & NJ. Price reflects $10/mo off w/ Auto Pay + Paperless Billing via checking, must maintain both. No discount w/ debit card or credit cards. Offer for new residential customers. Former Optimum seasonal customers or customers previously not in good standing not eligible for promo. Acct with unpaid bill after due date is not in good standing. Offer is not transferable, may not be combined w/other offers, is limited to advertised level of srvc, and is not available in all areas. Other terms, restrictions & conditions apply.

INTERNET EQUIP, TAXES & FEES: For online orders, standard rates for professional installation may apply where free Self-Setup is available. Gateway fee auto-renews monthly at $0/mo. + taxes & fees for 12 months, after which price will go up no more than $5/mo. per year until standard rates reached. Limit 1 per household. Min system req’s & equip configs apply.

Whole Home Wifi (optional) auto-renews monthly at $5/mo. + taxes & fees. Standard rates subject to change. Subscription auto-renews each month until canceled. Cancel any time at 877-694-9474. Cancellation effective at end of then-current billing period except in CT & NJ. Whole Home WiFi is available for purchase to enhance wireless connectivity throughout a subscriber’s residence. Coverage varies based on normal use and building conditions. Actual range and performance can vary. For other services and supplies (add’l equip., install, paper bill, device protection, misc. services, etc.) taxes may apply.

$50 Visa® Prepaid Card available with 1 Gig Internet & above.

VISA® PREPAID CARD: Offer not available to individuals who participated in a Prepaid/Gift Card or Snappy Gift promo within the past 12 mos. Customer must maintain promo eligibility & acct. in good standing (no past-due or returned pmt.) for first 90 days after acct. activation to receive Virtual Acct./Card. Card delivered virtually after 90-day period unless customer elects physical card (mailed 4–6 wks after). Limit 1 per cust. Cannot be used to pay Optimum monthly bill. Virtual Account/Card is issued by Pathward®, N.A., Member FDIC, pursuant to a license from Visa U.S.A. Inc. Virtual Account can be used online, via phone, or in store with a digital wallet everywhere Visa debit cards are accepted in the U.S. and District of Columbia. Cards can be used everywhere Visa debit cards are accepted in the U.S. and District of Columbia. NO CASH OR ATM ACCESS. See Virtual Accountholder Agreement for details. Card/Virtual card valid for up to 12 mos; unused funds will forfeit after the valid thru date. Terms & conditions apply.

CONTRACT BUYOUT: Must provide copy of bill from competing provider, in same name and at same address, showing early termination fee (ETF) amount and that you were an active customer with the competitor at time of sale without a past due balance. Bill may be submitted by email to CompetitorProof@alticeusa.com. Once all documents are received, you will receive a bill credit covering ETF amount up to max of $100 within 6-8 weeks provided account is maintained in good standing.

60-DAY MONEY-BACK GUARANTEE: 60-day money-back guarantee is only for the Internet service monthly fee, Mobile monthly service and Mobile activation fees. Optimum must be contacted within first 60 days of service to receive full refund. Customers without remaining account balance will receive refund to original payment method. Customers with remaining account balances will receive a bill credit. Mobile devices purchases and financing not refundable. 21-day Mobile device return policy applies (subject to $50 restocking fee).

60-DAY INSTALL / ACTIVATION REIMBURSEMENT: Optimum must be contacted within first 60 days of service to receive reimbursement of Internet competitor installation fee (up to $100) and/or Mobile competitor activation charges (up to $25). Customer must provide 1st bill reflecting installation/activation charges with competitor within 60 days of disconnection. Internet customers will be notified via email regarding how to submit new provider bill(s) for reimbursement. Mobile customers, visit Optimum.com FAQ page for details on how to submit new provider bill for reimbursement. Eligible customers will receive a virtual Prepaid Mastercard® with reimbursement amount within approx. 2 weeks of validation. OPTIMUM PREPAID MASTERCARD: Limit 1 per customer, per service. Virtual card is issued by Pathward®, N.A., Member FDIC, pursuant to license by Mastercard International Incorporated. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. No cash access or recurring payments. Virtual card can be used where Debit Mastercard is accepted online, for phone/mail orders or in stores that accept mobile wallet. Virtual card valid for up to 6 months; unused funds will forfeit after the valid thru date. Terms and conditions apply.

Pricing, offers, and terms subject to change and discontinuance w/o notice. All trademarks and service marks are the property of their respective owner. ©2026 CSC Holdings, LLC.

Disclaimer:

500 MBPS FIBER INTERNET

500 Mbps Internet service auto-renews monthly at $40/mo. + taxes & fees for 60 months, after which price will go up no more than $15/mo. per year until standard rates reached.

Standard rates subject to change. Subscription auto-renews each month until canceled. Cancel any time at 877-694-9474 or by logging into account at optimum.net. Cancellation effective at end of then-current billing period except in CT & NJ. Price reflects $10/mo off w/ Auto Pay + Paperless Billing via checking, must maintain both. No discount w/ debit card or credit cards. Offer for new residential customers. Former Optimum seasonal customers or customers previously not in good standing not eligible for promo. Acct with unpaid bill after due date is not in good standing. Offer is not transferable, may not be combined w/other offers, is limited to advertised level of srvc, and is not available in all areas. Other terms, restrictions & conditions apply.

500 MBPS FIBER INTERNET: Up to 500 Mbps download/up to 500 Mbps upload, not available in all areas. Advertised speed for wired connection. Actual speeds may vary & are not guaranteed, see optimum.com/speedfactors for more info.

INTERNET EQUIP, TAXES & FEES: For online orders, standard rates for professional installation may apply where free Self-Setup is available. Gateway fee auto-renews monthly at $0/mo. + taxes & fees for 12 months, after which price will go up no more than $5/mo. per year until standard rates reached. Limit 1 per household. Min system req’s & equip configs apply.

Whole Home Wifi (optional) auto-renews monthly at $5/mo. + taxes & fees. Standard rates subject to change. Subscription auto-renews each month until canceled. Cancel any time at 877-694-9474. Cancellation effective at end of then-current billing period except in CT & NJ. Whole Home WiFi is available for purchase to enhance wireless connectivity throughout a subscriber’s residence. Coverage varies based on normal use and building conditions. Actual range and performance can vary. For other services and supplies (add’l equip., install, paper bill, device protection, misc. services, etc.) taxes may apply.

CONTRACT BUYOUT: Must provide copy of bill from competing provider, in same name and at same address, showing early termination fee (ETF) amount and that you were an active customer with the competitor at time of sale without a past due balance. Bill may be submitted by email to CompetitorProof@alticeusa.com. Once all documents are received, you will receive a bill credit covering ETF amount up to max of $100 within 6-8 weeks provided account is maintained in good standing.

60-DAY MONEY-BACK GUARANTEE: 60-day money-back guarantee is only for the Internet service monthly fee, Mobile monthly service and Mobile activation fees. Optimum must be contacted within first 60 days of service to receive full refund. Customers without remaining account balance will receive refund to original payment method. Customers with remaining account balances will receive a bill credit. Mobile devices purchases and financing not refundable. 21-day Mobile device return policy applies (subject to $50 restocking fee).

60-DAY INSTALL / ACTIVATION REIMBURSEMENT: Optimum must be contacted within first 60 days of service to receive reimbursement of Internet competitor installation fee (up to $100) and/or Mobile competitor activation charges (up to $25). Customer must provide 1st bill reflecting installation/activation charges with competitor within 60 days of disconnection. Internet customers will be notified via email regarding how to submit new provider bill(s) for reimbursement. Mobile customers, visit Optimum.com FAQ page for details on how to submit new provider bill for reimbursement. Eligible customers will receive a virtual Prepaid Mastercard® with reimbursement amount within approx. 2 weeks of validation. OPTIMUM PREPAID MASTERCARD: Limit 1 per customer, per service. Virtual card is issued by Pathward®, N.A., Member FDIC, pursuant to license by Mastercard International Incorporated. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. No cash access or recurring payments. Virtual card can be used where Debit Mastercard is accepted online, for phone/mail orders or in stores that accept mobile wallet. Virtual card valid for up to 6 months; unused funds will forfeit after the valid thru date. Terms and conditions apply.

Pricing, offers, and terms subject to change and discontinuance w/o notice. All trademarks and service marks are the property of their respective owner. ©2026 CSC Holdings, LLC.

Disclaimer:

300 MBPS FIBER INTERNET

300 Mbps Internet service auto-renews monthly at $30/mo. + taxes & fees for 60 months, after which price will go up no more than $15/mo. per year until standard rates reached.

Standard rates subject to change. Subscription auto-renews each month until canceled. Cancel any time at 877-694-9474 or by logging into account at optimum.net. Cancellation effective at end of then-current billing period except in CT & NJ. Price reflects $10/mo off w/ Auto Pay + Paperless Billing via checking, must maintain both. No discount w/ debit card or credit cards. Offer for new residential customers. Former Optimum seasonal customers or customers previously not in good standing not eligible for promo. Acct with unpaid bill after due date is not in good standing. Offer is not transferable, may not be combined w/other offers, is limited to advertised level of srvc, and is not available in all areas. Other terms, restrictions & conditions apply.

300 MBPS FIBER INTERNET: Up to 300 Mbps download/up to 300 Mbps upload, not available in all areas. Advertised speed for wired connection. Actual speeds may vary & are not guaranteed, see optimum.com/speedfactors for more info.

INTERNET EQUIP, TAXES & FEES: For online orders, standard rates for professional installation may apply where free Self-Setup is available. Gateway fee auto-renews monthly at $0/mo. + taxes & fees for 12 months, after which price will go up no more than $5/mo. per year until standard rates reached. Limit 1 per household. Min system req’s & equip configs apply.

Whole Home Wifi (optional) auto-renews monthly at $5/mo. + taxes & fees. Standard rates subject to change. Subscription auto-renews each month until canceled. Cancel any time at 877-694-9474. Cancellation effective at end of then-current billing period except in CT & NJ. Whole Home WiFi is available for purchase to enhance wireless connectivity throughout a subscriber’s residence. Coverage varies based on normal use and building conditions. Actual range and performance can vary. For other services and supplies (add’l equip., install, paper bill, device protection, misc. services, etc.) taxes may apply.

CONTRACT BUYOUT: Must provide copy of bill from competing provider, in same name and at same address, showing early termination fee (ETF) amount and that you were an active customer with the competitor at time of sale without a past due balance. Bill may be submitted by email to CompetitorProof@alticeusa.com. Once all documents are received, you will receive a bill credit covering ETF amount up to max of $100 within 6-8 weeks provided account is maintained in good standing.

60-DAY MONEY-BACK GUARANTEE: 60-day money-back guarantee is only for the Internet service monthly fee, Mobile monthly service and Mobile activation fees. Optimum must be contacted within first 60 days of service to receive full refund. Customers without remaining account balance will receive refund to original payment method. Customers with remaining account balances will receive a bill credit. Mobile devices purchases and financing not refundable. 21-day Mobile device return policy applies (subject to $50 restocking fee).

60-DAY INSTALL / ACTIVATION REIMBURSEMENT: Optimum must be contacted within first 60 days of service to receive reimbursement of Internet competitor installation fee (up to $100) and/or Mobile competitor activation charges (up to $25). Customer must provide 1st bill reflecting installation/activation charges with competitor within 60 days of disconnection. Internet customers will be notified via email regarding how to submit new provider bill(s) for reimbursement. Mobile customers, visit Optimum.com FAQ page for details on how to submit new provider bill for reimbursement. Eligible customers will receive a virtual Prepaid Mastercard® with reimbursement amount within approx. 2 weeks of validation. OPTIMUM PREPAID MASTERCARD: Limit 1 per customer, per service. Virtual card is issued by Pathward®, N.A., Member FDIC, pursuant to license by Mastercard International Incorporated. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. No cash access or recurring payments. Virtual card can be used where Debit Mastercard is accepted online, for phone/mail orders or in stores that accept mobile wallet. Virtual card valid for up to 6 months; unused funds will forfeit after the valid thru date. Terms and conditions apply.

Pricing, offers, and terms subject to change and discontinuance w/o notice. All trademarks and service marks are the property of their respective owner. ©2026 CSC Holdings, LLC.