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Fidium Fiber vs. Optimum Internet Providers Compared

You are currently comparing:

Fidium Fiber Vs Optimum

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Rosslyn Elliott

Written by Rosslyn Elliott - Pub. Jul. 27, 2023 / Updated Aug. 18, 2026

You are currently comparing:

Fidium Fiber Vs Optimum

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Plans starting at: $30

Popular Package: 1 Gig

Download speeds up to: 8 Gbps

Connection Types: Fiber

Call today & find the best Fidium Fiber internet deals
1-833-440-3193

Plans starting at: $30

Popular Package: 1 Gig Fiber Internet

Download speeds up to: 8 Gbps

Connection Types: Fiber

Call today & find the best Optimum internet deals
1-833-337-0356

Fidium Fiber Staff rating

4.3

Fidium Fiber offers good pricing and fast fiber.

Fidium Fiber launched as a residential fiber brand in late 2021 under parent company Consolidated Communications. In September 2025, Consolidated Communications completed a major transformation by uniting all its residential, business, and wholesale operations under the single Fidium brand [1,2], effectively retiring the Consolidated Communications name for customer-facing services. Fidium now represents all the company's fiber-based solutions nationwide and serves more than 75 percent of its broadband customers [2,3]. Available in more than 700 communities [2,3], Fidium currently operates in 8 states: California, Illinois, Maine, Minnesota, New Hampshire, Pennsylvania, Texas, and Vermont [1]. The company offers competitive pricing across all plans, with their lowest-priced residential plan starting at 300 Mbps and maximum speeds reaching 8 Gbps. A Wi-Fi 6 gateway rental is included in the monthly fee, and Fidium requires no contracts or data caps. The company has invested approximately $1.7 billion in fiber infrastructure since 2020 and earned recognition as one of the nation's top 10 fiber networks by route miles [2,3]. The company is on track to reach more than 80 percent of its footprint with fiber within the next few years [1,2]. This expansion strategy continues to prioritize underserved communities, particularly in rural areas where high-speed internet options have historically been limited, differentiating Fidium from providers that focus primarily on dense urban markets. The unified Fidium brand now encompasses three service lines: Fidium Fiber for residential customers, Fidium Business for commercial clients, and Fidium Wholesale for carrier and infrastructure providers. Searchlight Capital acquired the company in late 2024 and is undergoing a leadership transition, with current COO Gaurav Juneja set to become CEO in early 2026 [4].

PROS

Great prices including an “essential” plan priced for smaller budgets Fast symmetrical speeds up to 2 Gigs Brings high speed internet to rural and metro markets

Cons

Only available in 8 states Occasional complaints about service interruptions Mixed user reviews for customer service

Optimum Staff rating

3.5

Optimum features good speeds but poor customer satisfaction scores

Optimum is a major national cable internet provider. Most of Optimum’s 4.4 million subscribers receive cable internet service [7]. But the ISP is also adding some all-fiber connections in select markets--most prominently in the Northeast [8]. Optimum is the internet brand name of Altice USA, which rebranded the company formerly called Suddenlink into the Optimum brand in 2022 [1]. Altice/Optimum is the 6th-largest ISP in the nation [2]. Optimum seems to check off all the right boxes for many of its offerings. You will have no data caps and no required contracts with Optimum internet plans. You will also get free equipment rental included with your monthly plan price. And Optimum’s prices are good (at least while the promotions last). So why are Optimum’s national customer satisfaction scores so low? We’ll check into that as we give you an overview of what to expect from an Optimum internet connection.

PROS

Gigabit download speeds No data caps or contracts 5-year price lock on select plans

Cons

Poor customer satisfaction scores Slower upload speeds for cable than all-fiber Price hikes after promo rates

Fidium Fiber Internet Plans

PlanService TypeDownload SpeedMonthly Price
1 mo FREE + Professional Install!
8 GigFiber InternetUp to 8,000 Mbps Only $130
*Offers and availability may vary by location and are subject to change.
1 mo FREE + Professional Install!
5 GigFiber InternetUp to 5,000 Mbps Only $90
*Offers and availability may vary by location and are subject to change.
1 mo FREE + Professional Install!
2 GigFiber InternetUp to 2,000 Mbps Only $70
*Offers and availability may vary by location and are subject to change.
1 mo FREE + Professional Install!
1 GigFiber InternetUp to 1,000 Mbps Only $50
*Offers and availability may vary by location and are subject to change.
FREE Professional Install!
300 MbpsFiber InternetUp to 300 Mbps Only $30
*Offers and availability may vary by location and are subject to change.
Call today & find the best Fidium Fiber internet deals
1-833-440-3193

Optimum Internet Plans

PlanService TypeDownload SpeedMonthly Price
$50 Prepaid Visa Card Included
8 Gig Fiber InternetFiber InternetUp to 8,000 Mbps Only $90
*Offers and availability may vary by location and are subject to change.
$50 Prepaid Visa Card Included
2 Gig Fiber InternetFiber InternetUp to 2,000 Mbps Only $60
*Offers and availability may vary by location and are subject to change.
$50 Prepaid Visa Card Included
1 Gig Fiber InternetFiber InternetUp to 1,000 Mbps Only $50
*Offers and availability may vary by location and are subject to change.
5-year price lock
500 Mbps Fiber InternetFiber InternetUp to 500 Mbps Only $40
*Offers and availability may vary by location and are subject to change.
5-year price lock
300 Mbps Fiber InternetFiber InternetUp to 300 Mbps Only $30
*Offers and availability may vary by location and are subject to change.
Call today & find the best Optimum internet deals
1-833-337-0356

Fidium Fiber FAQ's

To order or learn more, call the number on this page or visit FidiumFiberSavings.com.
Gigabit internet refers to extremely fast internet speeds. Fidium Fiber internet offers upload and download speeds of up to [prov-hiprsp nation="yes" provider="fidium-fiber"] megabits per second. This means you can enjoy uninterrupted streaming, smooth gaming, seamless video calls, and speedy software updates for your devices.
Gigabit internet is worth it if you have multiple devices connected to your network, work or take classes online, make video calls, provide tech support for your family's internet issues, have gamers or social media influencers in your household, or use smart home devices. Gigabit fiber internet from Fidium Fiber offers faster speeds, increased reliability, and unlimited virtual bandwidth, making it an excellent choice for those seeking optimal internet performance.
Modifying your Fidium Fiber service is simple. You can easily upgrade, change, or move your service by contacting the Fidium Fiber Insider Portal, which helps you with your billing and services. They will assist you in making the necessary changes to meet your specific needs.
If you encounter any service issues or want to report an outage in your area, Fidium Fiber offers quick assistance. You can reach out to their support team through provided channels online or by phone to report the service issue or outage.
A dedicated fiber internet connection offers numerous benefits. It provides faster speeds and increased reliability compared to other types of internet connections. With fiber internet, you can enjoy uninterrupted streaming, lag-free gaming, and quick downloads/uploads. Additionally, fiber-optic connections are less susceptible to interference and offer higher bandwidth capacity, making them ideal for businesses that rely on seamless online operations.
The Attune™ Wi-Fi App allows you to easily manage your network and connected devices. You can explore various settings and features within the app, such as network access customization, speed tests for accurate results, creating profiles to manage household devices, setting up advanced security features, implementing parental controls, blocking or approving websites, troubleshooting connection issues, and reporting service issues or outages. The app provides a user-friendly interface for convenient network management.
Call today & find the best Fidium Fiber internet deals
1-833-440-3193

Optimum FAQ's

To order or learn more, call the number on this page or visit OptimumSavings.com.
No, Optimum does not impose data caps on any of its internet plans. You will have unlimited data on both cable internet and fiber internet plans from Optimum.
Optimum offers a free internet speed upgrade service to loyal customers, providing faster speeds and better value without changing the current price.
Optimum provides two options for renting a modem: one includes tech support and equipment replacement, while the other option is for purchasing a compatible modem.
To explore different speed options for your Optimum Internet service, you can enter your zip code here at CompareInternet.com to see what plans are available in your area.
Optimum offers savings on monthly bills through their Internet + Mobile Savings program, allowing customers to save up to $30/month by combining Optimum Internet and Optimum Mobile services.
Only Optimum Mobile and Optimum Internet customers are eligible for the Internet + Mobile Savings program offered by Optimum.
Call today & find the best Optimum internet deals
1-833-337-0356