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Optimum vs. Xfinity Internet Providers Compared

You are currently comparing:

Optimum Vs Xfinity

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Rosslyn Elliott

Written by Rosslyn Elliott - Pub. Jul. 27, 2023 / Updated Aug. 18, 2026

You are currently comparing:

Optimum Vs Xfinity

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Plans starting at: $30

Popular Package: 1 Gig Fiber Internet

Download speeds up to: 8 Gbps

Connection Types: Fiber

Call today & find the best Optimum internet deals
1-833-337-0356

Plans starting at: $45

Popular Package: 1 Gig

Download speeds up to: 2 Gbps

Connection Types: Cable

Call today & find the best Xfinity internet deals
1-833-440-3190

Optimum Staff rating

3.5

Optimum features good speeds but poor customer satisfaction scores

Optimum is a major national cable internet provider. Most of Optimum’s 4.4 million subscribers receive cable internet service [7]. But the ISP is also adding some all-fiber connections in select markets--most prominently in the Northeast [8]. Optimum is the internet brand name of Altice USA, which rebranded the company formerly called Suddenlink into the Optimum brand in 2022 [1]. Altice/Optimum is the 6th-largest ISP in the nation [2]. Optimum seems to check off all the right boxes for many of its offerings. You will have no data caps and no required contracts with Optimum internet plans. You will also get free equipment rental included with your monthly plan price. And Optimum’s prices are good (at least while the promotions last). So why are Optimum’s national customer satisfaction scores so low? We’ll check into that as we give you an overview of what to expect from an Optimum internet connection.

PROS

Gigabit download speeds No data caps or contracts 5-year price lock on select plans

Cons

Poor customer satisfaction scores Slower upload speeds for cable than all-fiber Price hikes after promo rates

Xfinity Staff rating

3.9
Xfinity pairs a fiber-powered network with a rare 5-year price guarantee Xfinity is Comcast’s residential internet service and one of the country's largest providers, with 28.65 million residential broadband customers across 41 states. It runs a fiber-powered, hybrid fiber-coaxial (HFC) network (fiber deep into the neighborhood, then a coaxial line for the last stretch to your home), and in independent Opensignal testing from 2026 it ranked first nationally for consistent quality, download speed, and video experience. Every plan includes unlimited data and equipment, and at checkout you can lock your rate with a 1-year or 5-year price guarantee. Download speeds reach up to 2000 Mbps, with symmetrical multi-gig available in select markets. All-fiber providers still hold an edge for the heaviest upload work, but for most households, Xfinity’s mix of speed, unlimited data, and price stability is tough to beat. One of the most widely available providers in the U.S. Xfinity scores a 4.5/5 stars for availability because it is available in 41 states and Washington, D.C., spanning more than 11,000 cities. If your area has cable infrastructure, there’s a strong chance Xfinity reaches your address, and that footprint is one of its biggest advantages. It also means Xfinity is frequently the only high-speed wired option in a given area, which has real implications for pricing and service quality.

PROS

Available in 41 states 5 year price guarantee Unlimited data Gigabit download speeds

Cons

Coaxial last mile trails all-fiber for the heaviest uploads Shared neighborhood capacity can slow peak-hour speeds for some users Autopay and paperless billing required to hold the guaranteed rate

Optimum Internet Plans

PlanService TypeDownload SpeedMonthly Price
$50 Prepaid Visa Card Included
8 Gig Fiber InternetFiber InternetUp to 8,000 Mbps Only $90
*Offers and availability may vary by location and are subject to change.
$50 Prepaid Visa Card Included
2 Gig Fiber InternetFiber InternetUp to 2,000 Mbps Only $60
*Offers and availability may vary by location and are subject to change.
$50 Prepaid Visa Card Included
1 Gig Fiber InternetFiber InternetUp to 1,000 Mbps Only $50
*Offers and availability may vary by location and are subject to change.
5-year price lock
500 Mbps Fiber InternetFiber InternetUp to 500 Mbps Only $40
*Offers and availability may vary by location and are subject to change.
5-year price lock
300 Mbps Fiber InternetFiber InternetUp to 300 Mbps Only $30
*Offers and availability may vary by location and are subject to change.
Call today & find the best Optimum internet deals
1-833-337-0356

Xfinity Internet Plans

PlanService TypeDownload SpeedMonthly Price
1 GigCable InternetUp to 1,000 Mbps Only $70
*Offers and availability may vary by location and are subject to change.
500 MbpsCable InternetUp to 500 Mbps Only $60
*Offers and availability may vary by location and are subject to change.
300 MbpsCable InternetUp to 300 Mbps Only $45
*Offers and availability may vary by location and are subject to change.
2 GigCable InternetUp to 2,000 Mbps Only $100
*Offers and availability may vary by location and are subject to change.
Call today & find the best Xfinity internet deals
1-833-440-3190

Optimum FAQ's

To order or learn more, call the number on this page or visit OptimumSavings.com.
No, Optimum does not impose data caps on any of its internet plans. You will have unlimited data on both cable internet and fiber internet plans from Optimum.
Optimum offers a free internet speed upgrade service to loyal customers, providing faster speeds and better value without changing the current price.
Optimum provides two options for renting a modem: one includes tech support and equipment replacement, while the other option is for purchasing a compatible modem.
To explore different speed options for your Optimum Internet service, you can enter your zip code here at CompareInternet.com to see what plans are available in your area.
Optimum offers savings on monthly bills through their Internet + Mobile Savings program, allowing customers to save up to $30/month by combining Optimum Internet and Optimum Mobile services.
Only Optimum Mobile and Optimum Internet customers are eligible for the Internet + Mobile Savings program offered by Optimum.
Call today & find the best Optimum internet deals
1-833-337-0356

Xfinity FAQ's

No. All Xfinity internet plans are month-to-month, with no annual contract and no early termination fee. The 5-year price guarantee locks in your rate, not your commitment, so you can cancel anytime without a penalty.
Xfinity covers 41 states and Washington, D.C., but availability varies block by block. Enter your ZIP code on CompareInternet.com to check current plans, pricing, and promotions at your address.
Yes. Xfinity runs a fiber-rich, hybrid fiber-coaxial network, with fiber carrying traffic deep into each community and a coaxial line finishing the run to many homes.
Yes, in select markets. Where those plans are available, uploads and downloads match at speeds up to 2,000 Mbps. Since symmetrical service isn’t unique to fiber-to-the-home, it’s worth checking the exact upload tier offered at your address.
No. Every plan tier includes unlimited data with no caps or overage fees.
Yes. Self-installation is free and guided step by step through the Xfinity app, and many customers can get online the same day.
Call today & find the best Xfinity internet deals
1-833-440-3190